Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MatsGrids relationship with you in relation to this website.

Terms of Sale

By placing an order you are offering to purchase a product and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force of which we will not be responsible for. In order to contract with MatsGrids you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. MatsGrids retains the right to refuse any request made by you and reserves the right to cancel any order that we do not believe to be legitimate. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices and delivery charges advertised are subject to such changes.

Copyright, Content and Images

The intellectual property rights in all software and content made available to you on or through this website remains the property of MatsGrids and are protected by copyright laws. All such rights are reserved MatsGrids. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise without the written permission of MatsGrids.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to request the removal of any links that does not adhere to the above. Unauthorised use of content will be subject to daily royalty charges which will be billed a on the last day of each month to the registered company address. Failure to pay the royalty charges within 7 days will result in legal action.  The pdf downloads on our website are only to be used by our customers and should not be distributed. 

Privacy Policy

References in this Privacy Policy Statement to “we”, “us” and “MatsGrids” are to MatsGrids. At MatsGrids we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.
We may ask for your name, telephone number, home address, email address and age for competitions, newsletters or in order for us to create you an account. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests. Your data will enable us to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time information about products, services and details of our special offers if you have signed up the MatsGrids Newsletter. We may also contact you to request feedback.
We may contract with other companies to provide certain services, including credit card processing, delivery, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than MatsGrids.
We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Special Offers and Promotional Codes

Special offers; When we have special offers running on our website, for example Free Delivery, these special offers are only available for purchases made online and will be automatically added to your cart. The special offers may only be valid on certain items or values.
Promotional codes; Occasionally we will issue Promotional codes for use on our website. We have a Promotion Code box situated at the “Check Out” page where codes can be entered. You must take care when entering codes as they are case and space sensitive. You may only redeem one code at a time so we advise you to choose the promotion best suited to your purchase. Unless stated, Promotion Codes cannot be used in conjunction with any other offer including Free Delivery and Sale offers.

Sales Agents Discount Code

This offer cannot be used in conjunction with any other promotion and can be withdrawn at any time. This code is only applicable to orders over the value of £150 (excluding delivery). The discount must be applied at the time of placing your order and cannot be applied retrospectively. Offer only applies to orders placed online. The code is limited to one use per customer.


MatsGrids reserves the right to make amendments to these Terms and Conditions and we will notify you by updating this statement on our Website. By placing an order online, or setting up an account you are agreeing to the above terms and also accept that your data will be used in order for us to process your purchase. Should you have any questions in regards to the above Terms and Conditions, please contact a member of our customer service team on 01246 589092.